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Accessibility Hub

Library services for people with disabilities include research help, accessible formats of library materials, quiet study spaces, and book pickup and delivery.  

Laurier Library provides accessible services to Laurier students, faculty and staff with disabilities. Please contact the library's accessibility staff at with any questions.

Video Overview of Services
Research Help

Individual help

Book a research appointment with the Library's Accessible Services staff at, or with your subject librarian.

We can help with searching the library's catalogue, navigating and using the library's resources, developing your research question and strategy, finding out about or using accessible services, remediating inaccessible PDFs, retrieving page numbers for screen reader users, or managing your references.

Help is available in person, online (through Zoom or Teams), phone or email. 

Online tutorials

The library has a series of tutorials to get you started with the tasks and skills of library research. There is also a Guide to Omni for screen reader users.

Library Materials in Accessible Formats

The library offers services for getting more accessible versions of library materials, including:

  • online self-service OCR and remediation using SensusAccess
  • books in electronic format (including help with download limits)
  • digitization of print books, chapters and articles
  • format conversion (e.g. PDF to Word or HTML)
  • adding accessibility features (e.g. headings, lists for navigation) 
  • page number lookup

Services require an ACE token.

For more details or to request service, see our Accessible Alternate Formats of Library Materials page, or email Please note that our services cover Library resources for assignments; the Accessible Learning Centre deals with required course readings.

Study Rooms 

Waterloo Campus

A number of individual quiet study rooms on floors 4-7 are reserved for students registered with the Accessible Learning Centre. Students may book rooms online for up to 6 hours per day, and up to a week in advance. Pick up and return the key to your room at the main floor Help and Services Desk.

Other study rooms are available to all students for booking, including individual study rooms on floor 3study pods on floor 7 (not wheelchair-accessible) and group study rooms

Brantford Campus

Brantford Campus Students can book available study rooms at Brantford Public Library. Booking requires an up to date Brantford Public Library card, which is available to Brantford students for free from Brantford Public Library .

Print Materials Pickup and Delivery

Books to Go

You can request print books or other circulating items from any Laurier Library and any library in Omni, using the Books to Go service. Staff will get them from the shelves for you to pick up at your local library. You can arrange for someone to pick up the books for you (called a designate). To set up a designate, email


Books available in Omni can also be mailed directly to your home. Mail-on-Demand service is free for both sending and returns and available to all students, staff, and faculty at Laurier regardless of location.

Video Captioning and Description

The Library will add captioning or description to videos in the Library collection as needed, for required course materials or research needs. As we contract out captioning and description to a third party service and require some lead time, please let us know about needs as far in advance as possible. To request that a Library video be captioned or described, please contact Matt Thomas ( 

Building-Specific Accessible Services

Additional information, building-specific services, and contacts available at each Laurier campus.


Accessibility is an ongoing project and we are always trying to improve. If you encounter an issue or would like to offer a suggestion, we want to hear from you. Please use the accessibility feedback form or contact

Privacy and Confidentiality

All Laurier Library accessibility services are confidential.

Requesting alternate format services using your ACE token or booking an individual study room will identify you to Library staff so they can process your request. Your identity will not be shared for any other purpose. Your token number and booking information is used only for service delivery. It is not kept or associated in any way with your Library or university accounts.

If you have questions or concerns about privacy please contact

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Page Owner: Joanne Oud

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Last Updated: January 23, 2024 2:20pm