Skip to main content

Service Disruptions

Current and Anticipated Service Disruptions

Room Reservation: Timeline issue with JAWS screen reader

Service Area(s): Library Services

Wednesday, August 16, 2023 3:50pm (ongoing)

The following problem has been detected with the JAWS screen reader, version 2023. It does not appear with VoiceOver or NVDA.

When navigating the room reservation table using table navigation in JAWS, in some situations, the JAWS PC cursor is bumped to the adjacent room column. 

For example, If you are in the column for room 607 and step down you will hear the time slot for that room. However, if the adjcent room 605 room has a reservation at the same time, then the screen reader cursor will automatically be bumped from room 607 to the column for room 705. 

This does not happen when navigating the table with the down key.

Titles in Omni search results may be difficult to understand with some JAWS versions

Service Area(s): Access to Online Resources

Friday, December 9, 2022 9:18am (ongoing)

For JAWS screen reader users, the search results in Omni may inject extra words (e.g., mark, end mark) around search keywords matched in the title.  This can make it difficult to evaluate the title.  We have notified the vendor.

Group Study Room, Brantford Digital Library and Learning Commons

Service Area(s): Study Space

Location(s): Brantford

Wednesday, August 31, 2022 3:32pm (ongoing)

The group study room in the DLLC can not be reserved

Phone Service

Service Area(s): Phones

Location(s): Brantford

Wednesday, August 31, 2022 3:19pm (ongoing)

Some Brantford library employees may be unavailable by office phone.

Access to the Gaming Collections

Service Area(s): Gaming Collection

Location(s): Brantford

Friday, August 26, 2022 2:43pm (ongoing)

Access to the Gaming library in the DLLC is restricted