You can request print books or other circulating items through Omni, and staff will get them from the shelves for you to pick up at your local library. OverviewThe Library provides access to print collections in Omni through a service called Books to Go.This service is available to Laurier students, faculty, and staffRequests can be placed in Omni (see Requesting Items below)Print items are loaned for 120 days with unlimited renewalsWhat is Included?You can request books and most circulating physical materials located at the Waterloo and Kitchener (Faculty of Social Work) Libraries and Laurier books held in the Brantford Public Library.See the Frequently Asked Questions link for more information on which collections the service covers.How it Works:Request your item When your item is ready for pick up you’ll receive an Item Ready for Pickup notice in your emailYou can pick up your item at any time during building open hoursReturn your item when you’re done using it. See instructions for Waterloo Pickup and Returns, Kitchener Pickup and Returns, and Brantford Pickup and returns aboveRequesting Items How to Request ItemsYou can request print books and materials from the Laurier Library or any of the 15 Omni libraries in OntarioAfter locating the item, select Laurier Users, sign in using your Laurier Single Sign On (SSO) credentialsYou will see the following request options:For items held at Laurier – Borrow from Laurier LibraryFor items available from another Omni Library – Get it from another librarySelect Wilfrid Laurier University from My University in Pickup UniversitySelect the campus location where you would like to pick up your items: Waterloo, Kitchener or BrantfordAdd a Not Needed After Date and Comment if desiredClick Send RequestYou will see a Your request was successfully placed message and also be able to see your request in your Omni library accountContact your subject librarian for help finding resources in Omni or finding alternative resources for those not yet available through the Books to Go service.Request processing and noticesYou will receive a Books to Go item available for pick up notice by email when your requested item is ready for pick upRequests will be processed as they come inYou will receive notification for a pickup for each requested item availableYou may pick up your items at any Laurier Library service desk during the building open hours for the location requestedWaterloo - Pickup and ReturnsScheduleRequested Items can be Picked Up During Building Open HoursSee building hoursPickup LocationPlease note, if you are driving:Items are available from pick up at the User Services desk on the main floor of the Library (to your left off of the main entrance)Accessible parking spaces are located in Lot 42 (enter off Albert St.) and are also indicated on the mapBicycle parking is also available at the front of the libraryPickup ProcessGo to the User Services desk and notify staff you are picking up your itemYou will be asked to scan your OneCard to complete pick upSelf-check out machines are available for self-serviceReturning ItemsYour items can be returned to the book bins at the entrance to the Waterloo library. Returns can be done at any timeKitchener - Pickup and ReturnsPickup ProcessItems requested through Omni or interlibrary loan (ILL) can be picked up from the Kitchener Faculty of Social Work library's service deskPlease note that access to the Faculty of Social Work building is currently restricted by card access to students, faculty and staff in the Faculty of Social WorkSocial Work users can also pickup items outside of library hours, following these self-service hold pick-up stepsStep 1. Look for your books on the cart by the user services desk. They will be grouped together in a bag with your last nameStep 2. Take the booksNothing else is required at this timeStep 3. Library staff will contact you over the next week and confirm you picked up your books. Your loaned items will show up on your Omni account shortly afterReturning ItemsItems can be returned to the Kitchener Faculty of Social Work libraryBrantford - Pickup and ReturnsPickup ProcessRequests placed in Omni with a Brantford Pickup location will be processed and delivered by the Brantford Public Library (Main Branch) at their service desk.You will receive a notice when your requested item is availablePick up is available at the Main Branch during revised hours (Monday to Thursday 9:30am-8pm, Friday 9:30am-6pm, and Saturday 9:30am-5pm)No appointment is necessary when picking up your itemsYou will need your OneCard to pick up your itemPlease refer to Brantford Public Library’s Modified Services page for more information about the pickup and drop off process at Brantford.Returning ItemsYour items can be returned to the book bins at the main entrance to the Brantford Public Library, 173 Colborne StreetReturns can be done at any timeAccessibilityPlease contact the Service Desk if you have any accessibility questions or needs related to this serviceYou can reach us by email libraryhelp@wlu.ca, by our online form, or chat with us online during operating hoursFrequently Asked Questions1. What collections are available through the Books to Go service?The following collections are available to Laurier users through the Books to Go van service:Available collectionsCampusAvailable CollectionsWaterlooBooksDVDsCDsEducational KitsSelect government publicationsEnsemble collectionKitchenerBooksBrantfordBooksAnnexBooksThe following non-circulating /short-term circulating collections are not available to Laurier users for delivery through the Books to Go van service at this time:Unavailable collectionsCampus LocationUnavailable CollectionsWaterlooArchival and special collections (currently appointment only)Course readings (reserves)Periodicals, journals, newspapersSelect government publicationsMicrofilm/microficheReference collectionKitchenerCourse readings (reserves)Periodicals, journalsBrantfordCourse readings (reserves)Library Game collection (DLLC)Affiliated collectionsLaurier Centre for Military, Strategic & Disarmament Studies (LCMSDS)Wilfrid Laurier University Brantford Indigenous Student CentreWilfrid Laurier University Waterloo Indigenous Student Centre2. What happens if I can't pick up my items right away?Requested items will be available for 14 days from the date of the Omni notice. Your items will automatically be available on the next pickup date.If it is not possible for you to come pick up your books, you may send a designate. Please contact the library by email libraryhelp@wlu.ca  or by our online form with your designate's name and contact email or phone number before they come to campus.If you need your items held for longer than 14 days please contact the Service Desk at libraryhelp@wlu.ca, by our online form, or chat with us on our website during operating hours.3. How can I make a request for accessibility related to the Books to Go service?If you require assistance when picking up the item at one of our designated spots, please contact Library staff with your request.Please note, students requiring alternate formats of printed books in the library collection should contact the Library’s Accessibility staff. We have a number of options to draw upon in order to supply many of our print titles in an alternate format.4. Can I still request items from other universities?Requesting from other institutions is available either through the library catalog by selecting "Not available locally, select more options" and choosing another institution using the catalog record or through RACER (Inter-library loan).5. Is it safe for me to use the Books to Go service?We are taking necessary precautions to ensure that materials on our shelves and those that are returned to us are safe to be handled by members of the public.If you are feeling unwell or if any member of your household is sick or in isolation, we ask that you refrain from borrowing library materials. This will help us all feel more comfortable and confident with the safety of our collections. Contact your subject librarian for help in finding electronic resources if you feel you should not borrow physical materials through the Books to Go van service.6. Can I return the items to the library?Yes. Please see the tabs corresponding to location (Waterloo, Kitchener or Brantford) for further information on how to return materials to each of these locations.7. Are the loan periods for materials still the same lengths of time?Yes, the loan periods for all Laurier items remains the same. Please see our Borrowing page.8. Could my item be recalled?Loaned material is not eligible for recall by users but staff reserve the right to recall physical items to support course readings or critical research needs.9. How long will my item be held?Requested items will be available for 14 days from the date of the Omni notice. Your items will automatically be available on the next pickup date. If you need your items held for longer than 14 days please contact the Service Desk by email at libraryhelp@wlu.ca, or by our online form, or chat with us on our website during operating hours.10. Can Alumni, Community Borrowers, and others use the service?Currently the service is only available for WLU Students, Faculty, and Staff.If you have any additional questions please contact the Service Desk by email libraryhelp@wlu.ca by our online form or chat with us on our website during operating hours.Â