Mail on Demand

Overview of the Mail on Demand Service

• Laurier faculty, students, and staff can request physical items be mailed to them from the following locations;
  • Laurier libraries at Waterloo, Kitchener, and Brantford campuses
  • The Annex
  • Libraries at the University of Guelph, the University of Waterloo, and other Ontario universities participating in Omni
• You can place your requests in Omni (see Requesting Items below for instructions)
• You can borrow items for 120 days with unlimited renewals
• The Library will mail items to any Canadian address
• The Library will provide you with a prepaid mailing label so you can return the books to the library by mail for free
• You can return the items by dropping it off in a Canada Post mailbox or return them to any Omni library

Who can use the Mail on Demand service?

• This service is only available for Laurier students, faculty, and staff
• It's not available to Alumni, Community Borrowers, or other users

What Items can be Mailed through Mail on Demand

• The Laurier Library will mail most circulating materials from:
  • Laurier Library locations at Waterloo, Kitchener (Faculty of Social Work), Brantford, and Annex
  • University of Guelph and University of Waterloo
  • Other Ontario universities participating in Omni
• See the Frequently Asked Questions tab for more information on which collections the service covers.

How Mail on Demand Works

1. Find and request your item through Omni (see Requesting Items below)
2. When the library is ready to mail your item, you’ll receive an email requesting a mailing address
3. The Library will mail your item once we receive your address
4. The mailed package will include a prepaid return label so you can return the item to us for free. Save the packaging to reuse when you return the item by mail.
5. When you're ready to return, place the borrowed item(s) in the supplied packaging, label with supplied label, and return items by dropping them at a Canada Post office or a convenient mailbox. 

Available and Unavailable Laurier Library Collections

The following Laurier Library collections are available to eligible Laurier users through the Mail on Demand service:

The following non-circulating / short-term circulating collections are not available as part of the Mail on Demand service:

• If you have accessibility questions or issues related to Mail on Demand, please contact the library service desk
• You can reach us at libraryhelp@wlu.ca or chat with us using the online Ask Us chat box during operating hours