- User Services
- Collection areas:
- Office hours:
Please note: Due to the current COVID-19 pandemic, I will be working remotely.
I am available Monday through Friday during normal working hours via email or web meeting software. I am not checking my work phone currently.
You can send me an email at my email address below, or you can book an appointment with me directly.
- Research areas:
Blended models of reference and user services, citation and quotation analysis.
Genzinger, Peter and Deborah Wills. "Giving credit: How well do librarians cite and quote their sources? Reference and User Services Quarterly. 57, no. 1 (2017): 30-41. http://dx.doi.org/10.5860/rusq.57.1.6440
Oud, Joanne and Peter Genzinger. "Aiming for service excellence: Implementing a plan for customer service quality at a blended service desk." Journal of Access Services, 13, no. 2 (2016): 112-130. http://dx.doi.org/10.1080/15367967.2016.1161521
Genzinger, Peter, review of Map Use: Reading, Analysis, Interpretation, by Kimerling, A. Jon, Aileen R. Buckey, Phillip C. Muehrcke, and Juliana O. Muehrcke, Bulletin, Association of Canadian Map Libraries and Archives, 156 (Spring/Summer 2017): 25-28. http://openjournals.uwaterloo.ca/index.php/acmla/issue/view/200/208
Genzinger, Peter, review of Herschel Island = Qikiqtaryuk: a Natural and Cultural History of Yukon's Arctic Island, Bulletin, Association of Canadian Map Libraries and Archives,143 (Winter 2013): 25-26. http://openjournals.uwaterloo.ca/index.php/acmla/issue/view/187/196